đź›’ Funadeals Return & Warranty Policy

At Funadeals, we want you to love your find! If something isn’t right, we’ve made our return process as quick and easy as the deals themselves.

1. The “2-Day” Quick Return

You have 2 days from the delivery date to request a return. To stay eligible:

  • The item must be unused and in its original packaging.
  • All tags, manuals, and accessories must be included.
  • Proof of purchase from Funadeals.com is required.

Note: We cannot accept returns on items that show signs of wear, damage, or tampering.

2. Non-Returnable Items

To keep things hygienic and fair, we cannot accept returns on:

  • Personal Care: Shavers, beauty tools, and toothbrushes.
  • Hygiene Items: Undergarments and baby feeding gear.
  • Digital/Media: Opened software, music, or videos.
  • Final Sale: Items clearly marked as “Non-Returnable” or Clearance.

3. Received a Dud? (Damaged or Wrong Items)

If your order arrives damaged or isn’t what you ordered, let us know within 24 hours.

  • Action: Snap a quick photo or video of the issue.
  • Result: We’ll swap it for a fresh one or give you a full refund.

4. Refund Timeline

Once we receive and inspect your item, we’ll process your refund within 10 working days.

  • Mobile Money: Straight to your account.
  • Cards: Back to the original card.
  • Cash on Delivery: Refunded via Mobile Money or Store Credit.

5. Return Shipping

If we made a mistake (wrong or damaged item), we pay the shipping. For change-of-mind returns, a small shipping fee may apply.

🛡️ Warranty Protection

Most Funadeals electronics and appliances come with a 1 to 5-year manufacturer warranty.

What’s Covered:

  • Factory defects and internal component failures.
  • Faulty workmanship.

What’s Not Covered:

  • “Oops” moments (cracked screens, dents, liquid spills).
  • Power surge damage or DIY repair attempts.
  • Consumables like batteries or filters.

How to Claim:

Contact our support team with your order number. We’ll help you coordinate with the manufacturer’s service center to get your item repaired or replaced.

đź“ž Get in Touch

Need help with a return? Our team is standing by!

  • WhatsApp/Call: +256 789 173 424
  • Email: support@funadeals.com
  • Location: Mabirizi Complex, Kampala, Uganda